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Report a flood

Tell us about a flooding issue in your area. Depending on the type of flooding, you need to let different people know. If you would like to report a problem, please click on one of the following links to fill in a form.

Surface water

Metal bench surrounded by flood waterReport an issue with surface water, groundwater or an ordinary water course

Surface water flooding happens during heavy and long periods of rain when the ground becomes soaked and it is not able to deal with the amount of rain water. The water rises to the surface and flooding happens.

Highway flooding

Flood sign surrounded by waterUsually caused by heavy rainfall, highway gullies and drains can become blocked and overflow quickly when material like mud and stones are carried onto the highway during heavy rain and flooding.

Ordinary watercourses

A ditch with water filling it.This happens when ordinary watercourses like streams are not able to contain the amount of water falling into them such as during or after heavy rain.

River flooding

A flooded area around a river.When rivers and streams are not able to contain the amount of water draining into them from the land around them, river flooding occurs.

Sea or coastal flooding

Flooding along a coast line.This type of flooding happens when there are high tides, strong winds and stormy conditions. You can check flood warnings on the Environment Agency website to see if you’re at risk.

Sewer flooding 

Close up of a drain cover with flood water coming out.This happens when sewers or pipes in towns and cities become blocked by heavy rainfall, often causing pollution. Anglian Water covers most of the county; although Epping Forest, Harlow and some parts of Uttlesford are managed by Thames Water.

Groundwater

A flooded area of a field.Report an issue with surface water, groundwater or an ordinary water course

Flooding from groundwater can happen when the level of water within the rock or soil that makes up the land surface (known as the water table) rises.

Reservoir flooding

A landscape view of a reservoir bathed in sunlight.These are man-made ponds or lakes that are usually formed by building a wall, known as a dam, across a river. If one of these dams failed then water could escape from the reservoir, resulting in land or properties being flooded.