Under Section 19 of the Flood and Water Management Act 2010, we respond to every reported flooding incident, and then make an assessment whether to carry out a detailed investigation under the terms of the Act.
We will investigate incidents of internal property flooding if they meet the following criteria:
- The property has been flooded internally on more than one occasion OR
- Five or more properties experienced internal flooding during a single flood incident
- If the source of the incident or who is responsible is unknown
Where can I find Flood Investigation reports?
Look at our Asset Register to see where we have carried out Flood Investigations.
To request a particular Flood Investigation report, send an email to email@example.com.